acc44 Privacy Policy — How We Handle Your Data

acc44 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026

Introduction

About This Privacy Policy

This Privacy Policy ("Policy") describes how acc44 ("acc44", "we", "us", "our") collects, uses, stores, and protects personal information provided by users ("you", "your", "Player") when accessing or using the acc44 website at acc44.ws, including all games, payment services, account functions, and promotional features offered through the Platform.

By registering an account on acc44, making a deposit, or using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not use the acc44 Platform. This Policy should be read alongside the acc44 Terms and Conditions.

Section 1

Personal Data We Collect

acc44 collects personal data that is necessary to operate the Platform, verify player identity, process payments, and comply with our internal compliance obligations. The categories of personal data we collect include the following.

📱Contact and registration information — your Bangladesh mobile number (used as your login identifier), a password of your choice, and optionally an email address if provided during registration.
🪪Identity verification data — your full name, date of birth, and, where KYC verification is required before withdrawal processing, a copy of a government-issued identity document such as a National Identity Card (NID).
💳Payment and transaction data — the mobile wallet numbers associated with your bKash, Nagad, Rocket, or Upay accounts that you use to deposit to or withdraw from your acc44 wallet. acc44 does not store full card numbers or banking credentials.
📍Location data — your approximate geographic location derived from your IP address, used to ensure compliance with our terms of service and to detect suspicious access patterns. acc44 does not track precise GPS location.
🖥️Technical and device data — your IP address, browser type and version, device operating system, device model, screen resolution, session timestamps, and referring URL. This data is collected automatically when you visit the Platform.
🎮Gameplay and activity data — records of your bets, game sessions, deposit and withdrawal history, bonus usage, wagering activity, and account settings. This data is used to operate your account, process payments, and enforce responsible gaming limits where applied.

Section 2

How acc44 Uses Your Personal Data

acc44 uses the personal data it collects strictly for legitimate operational purposes. We do not use your data for purposes beyond those described below without your explicit consent.

⚙️Account Operation and Service Delivery

To create and manage your acc44 player account, authenticate your identity at login, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and deliver the games and betting markets you access through the Platform.

🔐Identity Verification and Compliance

To verify that players meet the minimum age requirement of 21 years, to conduct KYC checks prior to processing first withdrawals, to detect and prevent fraud, money laundering, and bonus abuse, and to comply with applicable internal compliance policies.

💸Payment Processing and Financial Record-Keeping

To execute and record all deposit and withdrawal transactions in BDT, to reconcile wallet balances, to investigate disputed transactions, and to maintain accurate financial records of all account activity.

🎁Promotions and Communications

To send you information about promotions relevant to your account and play history, including seasonal offers tied to BPL, IPL, Eid, and other Bangladesh-market events. You may opt out of promotional communications at any time by contacting acc44 support.

🛡️Responsible Gaming Monitoring

To monitor account activity for patterns that may indicate problem gambling behaviours, to enforce deposit limits and self-exclusion settings applied by the player, and to provide our support team with the information necessary to assist players who reach out with gambling-related concerns.

Section 3

Legal Basis for Processing

acc44 processes your personal data on the following legal grounds: (a) Contract performance — processing that is necessary to provide the services you have requested, including account operation, payment processing, and game delivery; (b) Legitimate interests — processing carried out to protect the Platform from fraud and abuse, maintain accurate financial records, and ensure the integrity of our games; (c) Legal obligation — processing required to comply with applicable laws, including anti-money laundering obligations and age verification requirements; and (d) Consent — where you have given explicit consent to receive promotional communications or to the processing of specific categories of data.

Where acc44 relies on your consent as the legal basis for any processing activity, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that was carried out prior to withdrawal.

Section 4

Sharing of Personal Data

acc44 does not sell, rent, or trade your personal data to any third party. We may share your data with third parties only in the limited circumstances described below.

🤝Service Providers and Technology Partners

acc44 works with third-party technology providers to deliver game content (including providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), process payments via mobile banking partners (bKash, Nagad, Rocket, Upay), and operate platform infrastructure. These providers receive only the minimum data necessary to perform their contracted services and are contractually prohibited from using acc44 player data for any other purpose.

⚖️Legal and Regulatory Disclosure

acc44 may disclose personal data to law enforcement authorities, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or where acc44 has a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal conduct.

🚫No Sale of Personal Data

acc44 does not sell, license, or otherwise transfer your personal data to data brokers, advertising networks, or marketing companies for commercial purposes. Your data is used solely to operate and improve the acc44 Platform and to provide you with the services you have requested.

Section 5

Cookies and Tracking Technologies

acc44 uses cookies and similar tracking technologies on the Platform to maintain session state, remember login preferences, and analyse aggregate usage patterns to improve the player experience. Cookies are small data files stored on your device by your web browser. They do not contain personally identifiable payment information and cannot execute code or deliver viruses.

The following categories of cookies are used on acc44: (a) Essential cookies — required for the Platform to function correctly, including session authentication and security tokens. These cannot be disabled without impairing core functionality. (b) Analytics cookies — used to collect aggregated, anonymised data about how players navigate the Platform, which pages receive the most engagement, and where technical errors occur. This data helps us improve site performance. You may configure your mobile browser settings to block or delete cookies, though doing so may affect your ability to use certain features of acc44.

Section 6

Data Retention — How Long We Keep Your Data

acc44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected. The specific retention periods are as follows: active account data is retained for the duration of your account's existence on the Platform; transaction and financial records are retained for a minimum of five years following the date of the relevant transaction, in line with standard financial record-keeping practices; identity verification documents (KYC) are retained for a minimum of five years from the date of verification or the date of account closure, whichever is later.

When personal data is no longer required for the purpose for which it was collected and no legal or compliance obligation requires its continued retention, acc44 will securely delete or anonymise it. Anonymised aggregate data (such as statistical usage reports that cannot be linked to an individual player) may be retained indefinitely for internal analytics purposes.

Section 7

Your Data Rights

As a player on acc44, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact acc44 support at [email protected]. We will respond to all data rights requests within a reasonable timeframe.

👁️

Right to Access

Request a copy of the personal data acc44 holds about you.

✏️

Right to Rectification

Request correction of inaccurate or incomplete personal data held on your account.

🗑️

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

⏸️

Right to Restriction

Request that acc44 limit the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.

📦

Right to Portability

Request a structured, machine-readable copy of the personal data you provided to acc44 where processing is carried out by automated means.

🚫

Right to Object

Object to the processing of your personal data where acc44 relies on legitimate interests as the legal basis, including objecting to direct marketing.

Please note that certain data rights requests may be subject to limitations where acc44 has overriding legal obligations that require continued retention or processing of your data. In such cases, acc44 will explain the limitation clearly in its response to your request.

Section 8

Data Security Measures

acc44 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the acc44 servers, secure password hashing, access controls limiting staff access to personal data on a need-to-know basis, and regular internal security reviews.

🔒 SSL Encryption on Every Transaction
Every deposit, withdrawal, login, and data exchange on acc44 is protected by SSL encryption. Your mobile banking credentials (bKash PIN, Nagad PIN) are entered directly into your mobile wallet app and are never transmitted to or stored by acc44. We use industry-standard security protocols to safeguard your financial and personal information at all times.

Section 9

Protection of Minors

acc44 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If acc44 discovers that a player account has been opened by or on behalf of a person under the age of 21, the account will be immediately closed, all data associated with that account will be retained only to the extent required for compliance purposes, and any balance will be forfeited. If you believe that a minor has opened an acc44 account using false information, please notify us immediately at [email protected].

Section 10

Third-Party Links and External Services

The acc44 Platform may reference or integrate with third-party services such as mobile banking apps (bKash, Nagad, Rocket) and game providers. Once you navigate away from acc44.ws to a third-party website or app, this Privacy Policy no longer applies. acc44 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your acc44 account.

Section 11

Updates to This Privacy Policy

acc44 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, the updated Policy will be published at acc44.ws/privacy-policy with a revised "Last Updated" date at the top of the page. Your continued use of the Platform after the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you must stop using the Platform and may request account closure by contacting acc44 support.

Section 12

Contact acc44 About Your Data

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how acc44 has handled your personal information, please contact our support team. All data-related enquiries are handled confidentially and we aim to respond within two business days (Bangladesh Standard Time, UTC+6).

📧Email Support

[email protected]

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